During peak periods/holiday seasons and orders placed over the weekend, cancellations may not be possible. Due to the busy holiday season, we cannot guarantee your package will arrive by the intended date(s) via Ground shipping as all transit times are subject to change based on any weather conditions and the carriers ability to transport packages.
To ensure your orders are shipped in time for the holidays, please select Express shipping at checkout. Express shipping orders placed no later than Friday 12/17, will be fulfilled and shipped in time.
Please contact customer service with any questions or concerns at firstname.lastname@example.org or visit our FAQ here.